Shipping policy
Shipping
Shipping is included in the price of every order. We ship to all destinations available at checkout using trusted express carriers, including DHL Express and FedEx.
All orders are shipped with tracking and are fully insured for the value of the jewelry during transit.
Processing Time
Ready-to-ship pieces:
Orders are generally processed within 3–5 business days.
Made-to-order and personalised pieces:
Production may take approximately 2–4 weeks, depending on the piece and its specifications.
Once your order has been shipped, you will receive an email with your tracking information.
Delivery Times
Estimated delivery times after dispatch:
Domestic: 1–3 business days
International: 3–10 business days
Delivery times are estimates and may vary due to customs clearance, public holidays or carrier delays.
Taxes and Duties
The price shown at checkout is the final price for deliveries within the European Union.
For orders shipped outside the European Union, such as to Switzerland, the United Kingdom, Norway or the United States, customs duties, import taxes or other local charges may apply in the destination country and are the responsibility of the customer.
Secure Delivery
Because our jewelry may be high-value, shipments are sent in discreet packaging and may require a signature upon delivery.
Please make sure your shipping address and contact details are correct before completing your order.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within the expected delivery period, please contact us as soon as possible at info@antonioamberes.com.
We will work with the shipping carrier to investigate the shipment and determine the appropriate solution.
Questions About Your Order
If you have any questions about shipping or your order, please contact us before placing your order or at any time during the delivery process.
Email: info@antonioamberes.com
WhatsApp (messages only): +32 467 79 76 01