Shipping policy

At Antonio Amberes, we strive to ensure that your luxury jewelry arrives safely, securely, and on time.

1. Shipping Carriers

We ship all orders using trusted, insured carriers:

  • FedEx

  • DHL Express

These carriers are selected for their reliability, advanced tracking capabilities, and insured delivery — which is essential for high-value jewelry.

2. Shipping Areas

We currently ship worldwide.
Please note that shipping times and fees may vary depending on the destination.

3. Processing Time

  • Standard Orders: Typically processed and shipped within 3–5 business days.

  • Custom or Handmade Orders: Processing may take 2–4 weeks depending on design complexity.

You will receive a confirmation email with tracking details once your order has been shipped.

4. Shipping Fees

  • Shipping fees are calculated based on destination, package weight, and shipping method.

  • All shipments are fully insured for the product value.

  • Customs duties and import taxes for international shipments are the responsibility of the customer unless otherwise stated.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
Shipments can be tracked directly through the FedEx or DHL websites.

6. Delivery Time

Estimated delivery times:

  • Domestic (within your country): 1–3 business days

  • International: 3–10 business days (may vary due to customs clearance)

Delivery times are estimates and may be affected by customs delays, public holidays, or carrier disruptions.7. Shipping Security for High-Value Jewelry

  • All shipments are fully insured.

  • Orders are shipped in discreet packaging for privacy and protection.

  • Signature is required upon delivery to ensure secure receipt.

8. Lost or Damaged Shipments

If your package is lost or damaged during shipping, please contact us immediately at:
📧 clientes@antonioamberes.com

We will coordinate with the carrier to arrange a replacement or refund in accordance with insurance procedures.

9. Additional Notes

  • High-value or custom orders may require additional verification before shipment for security purposes.

  • Please ensure your shipping address is accurate to avoid delays or failed delivery.